Before you can add any inventory to ConsignCloud or use many of its features, you'll first need to create accounts. Accounts are more important in the resale industry than traditional retail, because resale stores typically maintain many more of these relationships and settle with them more often. Accurately and efficiently managing your account relationships is critical to maintaining a good reputation and good profit margins.

Accounts are used in ConsignCloud to represent many kinds of relationship. Consignors, suppliers, customers, and wholesalers are all examples of relationships that ConsignCloud will call an account. To learn more about account types, see our help article here.

In ConsignCloud, accounts connect to many other features. Account defaults are used when entering items and sending emails, and accurate sales records will make for much easier settlements. If you take a little extra time up front to set up your accounts correctly, it could potentially save you dozens of hours every month in administrative overhead.

To add an account, first click on + Add Account in ConsignCloud's header.


Account Number — This is automatically generated by ConsignCloud, but you can change it if you'd like.

First Name, Last Name, Company — The names associated with the account. These will appear on invoices and receipts, and will also be used when searching for the account in ConsignCloud. Use names that are professional and useful for both your employees and your suppliers.

Email — If your account would like email notifications about their account activity, make sure to add a valid email address here.

Default Inventory Type — This is used during item entry to determine the likely inventory type of the items you're entering. If this field is set to "Consignment" then all items entered on the account will default to Consignment when they are added. This is a time-saving feature only, and the inventory type can be changed for individual items if necessary. If you have an account who consigns and sells items to you in a Buy Outright arrangement, pick whichever will happen most often.

Default Split —  Used during item entry to determine the likely split of the items you're entering. This field describes the default consignor share ConsignCloud will fill in for items. If items under an account will have multiple splits, enter the split that will probably be used more often. Item that have different splits can always be set during item entry.

Email Notifications — Choose whether or not the account should receive account activity updates via email. For wholesale and Buy Outright accounts, this option should be turned off.

Return / Donate on Expiration — Depending on your store policies and individual account agreements, you may wish to either return or donate consigned items after they've been in your inventory after a certain amount of time. Like other inherited features, set this to the most likely preference for this individual account. If you're entering an item with a different preference later, it can be changed during the item entry process.

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