Returning items (or "remitting items") to a consignor is a common workflow for consignment shops. Alternatively, items may be donated instead of being remitted. To keep track of an item's lifecycle in your store, ConsignCloud uses an item's Status field.

Receiving Items into Inventory

When an item is received into inventory, it is given a status of Active, and an Expiration Date. If the item doesn't sell and its expiration date comes and goes, it will still have the status of Active — it's up to you to decide what should happen next.

To help you keep track of what you had agreed to, items also have a Terms field, which can be set either to "donate" or "remit".

Remitting and Donating Items

To see which items have passed their expiration date, visit the Inventory table and create a filter for "Expiration Date is before [current date]". Now that you have all expired items, you can determine what you would like to do with them.

From the Inventory Table

To remit or donate items in bulk, hit the checkbox next to the items you wish to remit, then click Actions » Change Status. Next, choose "expiration", and review your changes before saving them.

Multiple quantity items will by default not change, since ConsignCloud doesn't know how many quantity are leaving inventory. Be sure to adjust the quantities for each of these.

For the rest, the new status is dependent on the item's Terms. If terms is "donate", the item will be marked as "donated". If "remit", the item will be marked as "remitted". To mark an item as lost or damaged, use the detail page workflow described below.

From the Item Detail Page

To change the status for an individual item, visit its detail page, click on the three vertical dots at the top of the left pane, then click Change Status. Then, choose the new status, and finalize the status change.

In either case, if an item was remitted, and the Items Remitted email template is enabled, this will trigger a notification to all involved accounts when the batch is sent, usually early the next morning.

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