Next-Gen ConsignCloud comes with an all-included print setup for stores that want to print directly from ConsignCloud! This includes check printing, payout receipts, sale receipts, and item labels.

ConsignCloud is compatible with a variety of printing hardware. For a few recommendations from our team, read the article below:

If you haven't already connected your printer to your desktop, the first thing you should do is download your driver. To print from ConsignCloud, you printer first needs to be connected to your computer and able to print a PDF version of the label. So your first step in printing from ConsignCloud is to get your printer talking to computer, just like you would any printer.

To find a driver compatible with your Printer, search into your internet browser your printer's exact make and model plus "driver download". Try to only download drivers from the printer brand's website, and be sure to click the download that is compatible with your operating system (e.g. Mac, Windows, Linux). We'll link the drivers to a few of our recommended models in this article as well.

Once that file is finished downloading, make sure that your printer is properly plugged into a power source, turned on, and connected to your device via a USB cable (or in some cases Bluetooth/LAN connection). Then open the file and start the Setup.exe/Installer. Depending on which printer driver you are downloading, the driver download wizard will look something like this:

Be sure to follow the instructions carefully and accept terms and conditions if asked to.

If you have gone through the driver setup correctly, your printer should show up in your computer settings under "Printers and Scanners" as an Idle Printer. For Mac devices, you may also have to take the extra step of "Adding your Printer" in your computer settings. If not, see "What if my printer doesn't show up after I downloaded the driver?" below.

Now that you have an active printer, you can start running test prints. Confirm that your printer is properly connected by running a test print. To do this on Mac, print any pdf, or if using Windows, click on the Printer from your computer settings and under "Manage", select "Run Test Print". If the Test Print doesn't work, repeat the steps above to download your printer driver again. You may have to delete your previous driver download. Read below to learn how.

You can get started printing without doing any additional setup. By default, ConsignCloud creates PDF files for every print job and opens them in a new window in your web browser when you select Download .pdf in the Printing Screen.

You can print these documents using any printer that's already been installed on your computer, just like you would print a web page.

If your store would rather print directly from ConsignCloud instead of exporting to a pdf first (suggested) the Print Client allows admins to set that up. To get started, click the download link from either your Label Printing Settings or Receipt Printing Settings (Click "Download Client") and select the correct operating system.

Go through the download process, and then login to the PrintClient using the credentials in your printing page (second screenshot below):

Once you have download and logged into the PrintClient application, go back into ConsignCloud and select your default printers from the list of Cloud Printers on the same printer page. Make sure that the name in parentheses next to the printer is the same as your device name. Otherwise, the Client will try to send the print to a different driver, and the print won't work.

Now you can start running test prints straight from ConsignCloud. To print a label, click on one of your items, and then on its three dot menu. Select "Print Label" from the dropdown, and then make sure that the rest of your print settings are accurate before clicking "Print". If everything is set up correctly, the command should send straight to your printer. If not, visit our troubleshooting articles, or contact support to set up a remote troubleshoot!

You may have to go through a few checks before continuing:

Find your list of printers and remove the printer from your computer settings. Then, go to the software that has locked up the printer, and remove the printer from that software's printer settings.

If you are no longer using the software at all for printing, delete whichever printer server the software is using. For example, SimpleConsign uses EDNA to connect their system to printers. You can delete that by going to your downloads, searching "EDNA" and starting up the download wizard. Then, in the first pop-up select "Remove" and complete the steps.

After completely removing that from your computer, search for that software again. It should no longer be available from your device file finder.

To remove a previous driver download, run the download wizard as if you were trying to download the driver again. Then, on the first page, select "Remove" from the pop-up and complete the driver removal steps. Once you're done, ensure that the printer is fully removed by searching in your files for the printer name and looking for any remaining downloads associated with that printer.