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Vendor Login

Allowing vendors to log in to ConsignCloud

Seth Thoburn avatar
Written by Seth Thoburn
Updated today

When running a store that stocks inventory from vendors, you may want to allow vendors to log in to ConsignCloud so they can create and edit inventory, view sales, and print labels. ConsignCloud's vendor login feature allows you to do just that.

What is Vendor Login used for?

Vendor Login is the right tool for stores that have consignors or vendors with a high level of agency in their item entry and inventory rules. Vendors have nearly complete power over all items in their inventory and their interface is essentially the same as an "Employee" user. The main distinction between a Vendor and an Employee User Account is that a Vendor is limited to only see their items and sales data related to their items—and they cannot change the Split on their items.

Within that viewing privilege, vendors have a lot of power! Vendors can enter all their own items, set their own prices, and even print their own tags if they have a printer set-up where they are doing inventory intake.

Vendor login was designed for stores that operate as vendor malls, where a vendor might pay a booth rental fee but run their own booth with their own items. Vendor login could also be the right fit for extremely high performing consignors who store owners trust to run their own inventory!

For store owners who want to offload some of the work of item entry and consignor communication, but still want to be able to approve item entry, we would suggest looking into the Consignor Portal with Item Entry turned "ON."

What do Vendors see?

The Vendor Login screen looks a bit different from other ConsignCloud login screens (see below for instructions on enabling vendor login and creating a unique store identifier). When vendors login, they should see Vendor Login on the top of their screen. If they do not see this, they are trying to login to the wrong interface and will not be able to.



When a vendor first logs in, they will see a Dashboard which looks very similar to the dashboard for an Employee user of your store. They will see any recent activity related to their items, any sales, and will be given Action Items for their account.

Vendor Dashboard



Vendor Options

Vendors only have a few options available to them: their Dashboard (pictured above), and their Inventory Table (pictured below), and the Item Entry Screen.



Vendor Inventory Table

In the Vendor Inventory Table, Vendors can see their items exactly like a store owner can (except limited to only their own items). They can see Items, Status Changes, and Items Sales. They can export their inventory and print labels, all from this screen.




Vendor Item Entry

The Vendor Item Entry screen looks very similar to the Item Entry screen for your store—but once again, with less privileges.

Vendors can create items with all of the basic information (given on the left of the screenshot above) and can then input price and quantity. Vendors are not able to edit an item's Inventory Type or the Split on their items.


NOTE: Vendors cannot create new Categories from the Item Creation screen. Categories must be set up by an Admin in your ConsignCloud store. Vendors can create new descriptions, brands, colors, and sizes.


At this time, Vendors are not able to see their total Account Balance in ConsignCloud Classic. Stores can use the Consignor Portal to allow vendors to see this information, or can email out an Account Status email using the Email Notification feature. Keep an eye out for updates on this front!

Enabling Vendor Login

To get started, first ensure you have enabled the Multi User add-on. Do this by going to Menu » Settings » Apps » Multi-User. Then, go to Menu » Settings » Operations » Vendors and turn on enable vendor login. Enter a store identifier (this is just some text that will appear in the link your vendors visit to log in).

Save your changes. At the top of the page, there is a link you can copy which you can send to vendors. This is where vendors will log in.

Vendor Settings


NOTE: If you click on the "here" hyperlink (pictured in the screenshot above), you will automatically be logged back in to your ConsignCloud store when it opens up a new tab.

In order to see what the vendor login page looks like, you will need to open the link in a private browser. Right click the link and click "Open Link in Private/Incognito Window".

In order to copy the link to send it to your vendors, right click the hyperlinked text and click "Copy Link Address." Then paste this email directly in a link to your Vendors.



Marking an Account as a Vendor

Before a vendor can log in, there must be an account in the system for that vendor. The account must have an email associated and be marked as a vendor. If you need to create accounts, you can learn about that here. Otherwise, you can mark an existing account as a vendor by editing it and enabling the Vendor toggle.

After that, the vendor can log in at the link you copied in the previous step. The vendor will enter the email associated with his account and ConsignCloud will send a one-time password which the vendor can then enter to log in to ConsignCloud. A picture of that one-time email is pictured below:



NOTE: When a Vendor first logs in, they will be prompted in the Action Items to create a password for their account. In ConsignCloud Classic, this view does not appear on mobile—vendors must login to their account on a desktop or laptop computer at least once in order to set their password.

Desktop View

Mobile View


Once logged in, the vendor can create inventory under their own account. This inventory will follow the account and store defaults for fields like split, terms and whether or not to list the item to Shopify. The vendor can also modify their items and print labels. The vendor may also view their sales under the item sales tab.


NOTE: If you are a transitioning store, you can enable Vendor Login for an entire group of accounts using the Bulk Edit feature.


Removing Access for a Vendor

If you edit an account and turn off the vendor switch or deactivate an account, that vendor will be immediately logged out. Additionally, disabling vendor login for your store or turning off the Multi-User add-on will immediately log out all vendors.

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