Setting up Surcharges

How to set up surcharges to fine-tune how items are priced, and how consignors are credited

Jonathan Staab avatar
Written by Jonathan Staab
Updated over a week ago

Surcharges can be used to modify the amount paid out to a consignor in a few different ways. There are three basic types:

  • Buyer's Fees reduce the split price of an item β€” the price the item is sold at is not changed, but the price split with the consignor is reduced. This is a good way to share costs with your consignors at the same rate as the item's split.

  • Consignor surcharges directly reduce the amount shared with a consignor, based on the item's split price.

  • Credit Card are designed to compensate for processing fees, and card brands sometimes disallow these surcharges to be charged to consumers. Instead, some stores pass them on to consignors. Credit Card surcharges are also taken from the consignor's portion after the split has been figured. These surcharges are only applied to sales made through ConsignCloud Register.

Surcharges can generally be set up to be either a fixed amount or a percentage adjustment using the value type field.

You can turn surcharges on for individual items at item entry using the surcharges field, or at point of sale by first adding an item to the sale, and then clicking on its name in the Transaction Summary. Find the Surcharges section and check the box of the discount you'd like to apply. Then hit Save Changes and continue with the transaction.

Surcharges are listed individually in the Sales Summary. Since surcharges add complexity to your store, it is important to track their effectiveness and reevaluate the costs and benefits of using them in your store.

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