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Billing and Subscription Questions

Update your Payment Plan, Subscription, Etc.

To adjust any of your Billing and Subscription settings, go to Settings>Plans and Billing.



Subscription and Billing History

To update your subscription click on "Change Plan." This will open a screen where you can view the different plans and their abilities.



Select the plan you would like to use and follow the steps from there!

To view your Billing History, payments, etc. click "Billing History." This will open a different page where you can see your current subscription, payment method, billing information, and invoice history.

Updating Payment Method

To change your payment method, click "Update Payment Method." The next screen will show your current payment method. Here you can update your card or switch to a different payment method altogether.

Canceling Your Subscription

We are always sad to see a store go, but we know sometimes it's for the best. To cancel your subscription with ConsignCloud, click on "Change Plan" and then select "Cancel Plan" from the bottom of the list of options on your current plan.



If you do decide that ConsignCloud won't be a great fit for you moving forward, please reach out over our Customer Support Chat, or email us at support@consigncloud.com. We're always happy to receive feedback on how we can improve our customers' experience!

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