After you add a credit amount to a consignor's balance, it can sometimes be confusing where the credit amount appears. To find your historical credit memos and amounts, 

  1. Go to the consignor's account. 
  2. At the top right, find the "Print Invoice" button and click it.
  3. In the PDF pop-up, scroll to the bottom. Credit memos will show up on the right column.

If a pop-up has not appeared, ensure that pop-ups are enabled from consigncloud.com on your browser.

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