After you add a credit amount to a consignor's balance, it can sometimes be confusing where the credit amount appears. To find your historical credit memos and amounts,
- Go to the consignor's account.
- At the top right, find the "Print Invoice" button and click it.
- In the PDF pop-up, scroll to the bottom. Credit memos will show up on the right column.
If a pop-up has not appeared, ensure that pop-ups are enabled from consigncloud.com on your browser.