Sometimes you need to test a sale, or sometimes a sale just went wrong and you need to start over.
Voiding a sale before it's done
If you're part-way through a sale, but something changes, you can park it and save it for later, or you can void it by clicking "Void" at the top right of the "+ Add Sale" page.
Voiding a sale after it's been transacted
To void a sale after it has been finalized,
- Go to "Sales".
- Find the sale you wish to void.
- In the line of the sale you wish to void, click the red "X".
- Confirm (twice) that you wish to void the sale.
If you don't see any red "X", this is likely because you aren't logged into a manager account. Only admin users can void sales—if you aren't an admin user, contact a manager to complete the sale voiding.