The Multi-User Add-on allows for multiple distinct logins within your store for employees or other store owners to access your store with different capabilities. You can control what these users can see and do in ConsignCloud by changing their Role.
First Time Multi-User Set-up
To begin using the Multi-User Add-on, first go to Apps, and toggle on "Multi-User". The first time you go to create a new User, you will be prompted to put in a new password for your account. This means your primary Admin Account will now have two passwords (one normal password, and one for Direct Login). Once you have created a new secondary password, you begin adding new Users.
NOTE: If you are just experimenting with the Multi-User app for the first time, make sure you make note of your new secondary password. You will be asked for it next time you login.
Creating New Users
To begin using the Multi-User Add-on, first go to Apps, and toggle on "Multi-User".
To create a new user, go to Settings » Operations » Users and click the Add User link. ConsignCloud will ask you for a few details:
Username: This username appears throughout ConsignCloud and is also used on customer receipts. Make it professional and understandable.
Email: This is the email address we'll use when replying to support tickets. If Allow Direct Login is enabled, this will also the be the email address used when logging in directly (bypassing the store login).
Password: The password, that will be required when switching between users. This is different than the password for your ConsignCloud account.
NOTE: User passwords can be changed by administrators and should only be shared with administrators and the employees with access to a particular user account.
Role: This determines what a user can do and see in ConsignCloud — see below for more detail on that.
Location: if you have set up locations for your store, you'll also be able to assign employees and clerks to a location. This restricts access for that user to items and sales assigned to that location via shelves and tills. Learn more about our Multi-Location Feature in the article below:
User Types and Permissions
There are four user types in ConsignCloud. Each User Type changes what a User can see (and this edit) in ConsignCloud.
Admin users can access all screens and settings. These users have considerable control over the account and this level of permission should only be used with individuals that your business trusts.
Employees have access to everything but Settings and Reports. Use this for employees who need access to a wide range of activities in your store but who shouldn't have access to sensitive store information like financial data.
Clerks have access only to the Point of Sale. These users will be restricted only to ringing up items and processing payments. This user role is most appropriate in large stores where employees have very specialized roles and don't commonly access inventory or deal with special situations requiring search capabilities.
Analysts have access to all your store's data, but can't make any changes to it. This role is useful for bookkeepers or consultants who don't need to create items, accounts, or sales, or view and update settings.
NOTE: Once multiple users have been added to a store, there are two logins: one to sign into your store, and one to identify which user you are. Make sure you use the right password for each!