Skip to main content

Emailing a Receipt

How to email a receipt in ConsignCloud

Sometimes customers don't want a paper copy of their receipt! Here's a how-to on emailing that information to them.

To email a receipt, first make sure that your Receipt Email Template is turned on in Settings, and then begin your sale. Once the payment information is input and completed, you'll see the receipt options page. Here, you can select "Email Receipt." Here, input the correct account for the customer. Since emails are included in account information, the system will send the receipt to the email address associated with the account.



If the customer doesn't have an account with your store yet, you can create a customer account (different from a consignor account) by clicking "Create Customer" in the top right corner of the popup. This will ask for a name, phone number, and email address. The phone number is not required.



Once the necessary information is complete, click "Create Account." This will automatically apply the account to the sale, and you can click "Email Receipt" again. The receipt will go to that customer's email address!



NOTE: Customer Accounts can be found in your Accounts Table as Customer Accounts NOT Consignor Accounts.

Did this answer your question?