Discounts are used at the POS to reduce the price of an item or an entire sale. Discounts can be used for short-term promotions, or for supporting long-standing policies, like an incentive to get consignors to spend their credit in-store.
Some of the most common examples of discounts are:
Discount Schedules which discount items progressively the longer they have been in your store
Seasonal Discounts to move special inventory
Clearing House Discounts designed to clear our existing inventory to make room for new items in your
ConsignCloud can support all of these types of discounts! Learn how to set them up in detail below!
Creating a Discount
To create a new Discount, navigate to the Discounts tab in the Settings page
——Navigating to the Discounts Page——
——Discount Creation Screen——
Discount Types
There are three basic discount types:
Store Discounts can be used to take a discount entirely from the store share of the sale and leave the consignor's portion untouched.
Consignor Discounts are likewise used to take a discount entirely from the consignor's portion. If this isn't possible, the remainder will be taken out of the store's portion.
Shared Discounts impact both consignor and store portions evenly.
Like surcharges, discounts can generally be set up to be either a fixed amount or a percentage adjustment using the value type field.
NOTE: There is currently no option for changing the price of an item as a discount (e.g. all dresses are $6 on Monday) in discount creation/editing.
Discount Fields
The discount screen (pictured below)has four basic fields:
Name allows you to give your discount a custom name
Type determines whether the discount is taken from you, the consignor, or both.
Show in POS allows you to directly find this discount in the POS
Amount is the amount of the discount (percentage or fixed)
Type
There are three basic discount types:
Store Discounts can be used to take a discount entirely from the store share of the sale and leave the consignor's portion untouched.
Consignor Discounts are likewise used to take a discount entirely from the consignor's portion. If this isn't possible, the remainder will be taken out of the store's portion.
Shared Discounts impact both consignor and store portions evenly.
Discounts can either be a percentage (10% OFF) or a fixed value ($5 OFF)
Show in POS
If the "Show in POS" option is off, then the discount is not findable in the POS "Add Discounts" Menu.
——Example of Discount with "Show in POS" Toggled OFF——
——Example of Discount with "Show in POS" Toggled ON——
Discount Rules and Schedules
Rules
Stores can add Rules to their Discounts if they want their Discounts to automatically apply to certain items in their store whether by tags or categories. For example, a store has a sale day where everything with the tag "SUMMER SALE 2025" is 20% off. They can use this Rule field to associate all items with the tag "SUMMER SALE 2025" with the 20% off discount.
In the Rules field, click "+ Add a Rule" and apply the discount to all items with the rule that fits your store's policy.
There are three types of rules:
Apply to All Items allows you to set this as a default discount for all items in your store
With Tag allows you to apply to the discount to only items with a certain tag
With Category allows you to apply the discount to any items in "X" category
NOTE: If multiple rules are specified, only one rule has to match for the policy object to be applied
——Discount Rules——
Schedules
Schedules can also be added to a discount. This incentivizes store owners to cycle through their inventory faster. To apply a scheduled discount to a sale, scroll to the bottom of the discount creation screen and click "+" button. You can add an unlimited amount of phases to your discount schedule, which you can edit based on your store's policy.
NOTE: When creating a discount schedule, remember to keep in mind your initial discount value. This amount will usually start at 0% and increase as the phases of the schedule start rolling out. The discount value percentage is where the discount will start at the beginning of the schedule.
Using your Discount in the POS
Once a discount has been created, an option for it will appear in the Discounts Tab in the POS. Discounts that are applied by rule will automatically be applied to the correct items as they are added to your POS. Discounts that are not applied by rule can be added to the entire sale or to just selected items.
To apply to a discount to all items in a sale, just select the discount in the discounts tab, and click "Apply to Cart". This will discount every item currently in your cart.
——Applying to All Items in the Sale——
To apply a discount to only some items in a sale, select the discount you want to apply, then check the boxes next to the items you'd like to apply that discount to. Then click "Apply to Selected Items".
——Applying to Selected Items in a Sale——
FAQs
Can I add a premade discount to an item at the time of Item Entry?
No, discounts are not added on items directly but are added when the items in the POS. One of the key rules of Discounts is that they are not linked with items automatically—discounts are a part of the selling process. They are variables applied to prices when the item sells.
For this reason, if stores are augmenting their discounts, they do this either in the Discount Settings or in the POS.
If you want to discount just one item, the best way is to just amend the price of that item.
I am running a fire sale this weekend and I want all dresses to be discounted to $1. How do I do this?
Unfortunately, ConsignCloud does not currently have the ability to run a discount to set the price to a certain point. Currently our only options for a discount are to discount the full price of an item by a certain percentage or a fixed amount.
There is a possible workaround for this type of discount though, in which you export a set of items you want to discount, you then Bulk Edit all the prices of a set of items to a certain Tag Price (I.E. All dresses are $1), and then after your sale you must re-upload the inventory and update the prices back to the former Tag Price.
I see your Discount Rules can be applied to Categories and Tags. Can they be applied to other fields like Brand, Account, or Custom Fields?
No, right now the only fields you can apply Discounts to by rule are Category and Tags. However, indirectly this does mean that you can absolutely apply the discount by rule to those other fields. Simply go to the Inventory Table, tag all the Inventory in the field you want to discount, and then add that Tag to the Discount Rule.
—Example of how to Apply a Discount to an entire Field using a Tag and Bulk Edit—
I am a store that just transitioned to ConsignCloud. What do I need to know about Discounts?
If you are an existing store that just transitioned to ConsignCloud, the best thing to be aware of is that your data needs to be somewhat organized to make the best use of our Discount Rules. Some other consignment data systems do not incentivize keeping clear track of your Categories in particular, so when new stores transition to ConsignCloud, they might have 4,000 Categories coming from their old system. Because ConsignCloud adds Discounts along the lines of Categories and Tags, the best thing you can do is keep your Category data clean and organized so that Discounts can be automatically applied and so you can use ConsignCloud to its maximum potential!